Support & Service

Toll-Free Assistance

1800 833 2488 – 24×7 Customer Support Line

Chat Bot Support

Get instant answers about your machine, order status, or service request through our AI-powered chatbot on the website.

Mail Support

For detailed queries:

support@digichai.in

Our team ensures responses within 24 business hours.

What We Offer:

  • Free installation and setup guidance
  • Preventive maintenance plans
  • Spare parts and consumables availability
  • Machine replacement assistance under warranty
  • AMC options post-warranty

Sustainability

Brewing a Better Tomorrow

At Quick Brew Systems, sustainability is not an afterthought — it’s built into every part of our process.

Our Commitments:

  • Eco-Friendly Packaging: Using recyclable & refillable premix pouches.
  • Energy Efficiency: Smart temperature controls reduce power use.
  • Local Manufacturing: 100% made in India, minimizing transport emissions.
  • Waste Reduction: Machines designed for low-waste brewing & minimal residue.
  • Community Impact: Generating local employment through our partner network.

Every cup of Digichai supports a cleaner, greener planet.

Contact Us For help & support

    Name

    Email

    Phone No.

    Regarding

    FAQ’s

    FAQ Help Center

    Everything you need to know about Digichai — India’s first UPI-enabled,
    premix-based tea & coffee vending experience.

    Digichai, powered by Quick Brew Systems, is India’s first UPI-enabled tea and coffee vending brand that combines smart technology with authentic taste.

    Our machines serve hygienic, consistent, and café-quality beverages using Digichai’s proprietary premixes, ensuring every cup is fresh, flavorful, and convenient.

    Unlike ordinary vending systems, Digichai offers a complete ecosystem — smart UPI-based payment machines, in-house developed premium premixes, and end-to-end company-managed service.

    Every element — from ingredient blend to brewing temperature — is fine-tuned to deliver a consistent, delightful experience every time.

    • No, Digichai vending machines are exclusively optimized for our own range of certified Digichai premixes.
    • Using third-party or unapproved products may compromise taste, hygiene, and internal machine components.
    • If non-Digichai premixes are used, the machine’s warranty and after-sales support will be immediately void.
    • For the best performance and longevity, always use original Digichai premixes supplied through authorized partners.

    All Digichai machines come with integrated UPI-based payment systems — making transactions quick, cashless, and hassle-free.
    Customers simply scan the on-screen QR code and enjoy their beverage instantly — no coins, no tokens, no waiting.

    Every Digichai vending machine comes with a standard 12-month warranty from the date of installation.

    This warranty covers:

    • Manufacturing defects
    • Software or electronic malfunctions
    • Hardware failures under normal operating conditions

    To maintain warranty validity, users must operate the machine as per the manufacturer’s guidelines.

    Warranty will be void if:

    • Unauthorized or non-Digichai premixes are used
    • The machine is tampered with or modified without approval
    • Improper installation, misuse, or negligence occurs
    • Normal or untreated water is used — only RO or mineral water is approved for machine operation

    Using mineral water ensures long-term performance, hygiene, and protection of internal components.

    • Quick Brew Systems handles installation, setup, and technical support directly through its trained service engineers.
    • Our team ensures each unit is properly installed, tested, and calibrated before activation.
    • We also offer periodic maintenance and AMC services to ensure smooth, long-term performance.

    All Digichai premixes are manufactured under strict hygiene and safety standards, using FSSAI-certified ingredients.
    Machines are designed for contactless operation, minimizing human touch.
    We recommend regular cleaning and refilling as per the company’s maintenance guidelines for the best results.

    Yes. Digichai machines can be configured to adjust the price and quantity of tea and coffee. However, any changes will apply equally to both beverages. Our technical team will assist you in customizing the menu settings to suit your preferences and customer demand.

    • You can apply through our Channel Partner Program.
    • Simply fill out the application form or email partners@digichai.in with your business profile and district details.
    • Our team will review your application and contact you with the next steps.
    • Each district is granted exclusive partner rights, ensuring full business protection.

    We provide comprehensive after-sales support including preventive maintenance, breakdown service, software updates, and spare part replacement.
    All services are managed by Quick Brew Systems’ trained engineers, ensuring reliability and rapid response.

    You can reach our Support Team directly through:

    1800 833 2488

    support@digichai.in

    Our service department operates during standard business hours and provides quick response for both remote and on-site support requests.

    Original Digichai premixes are available through authorized channel partners in your district or directly from Quick Brew Systems.
    To ensure quality, freshness, and warranty compliance, always purchase from verified sources.

    Absolutely. Our machines are designed for a variety of environments including corporate offices, hospitals, factories, educational institutions, showrooms, and public spaces.
    Each model is compact, energy-efficient, and built for consistent performance in high-usage areas.

    Digichai machines are energy-efficient and require only a standard single-phase power connection.
    Routine cleaning and timely refilling of premixes and water are recommended.
    Our service team provides detailed maintenance guidance during installation.

    No, Digichai machines cannot operate without an internet connection. As they are fully automated and integrated with UPI-based payment and transaction systems, active internet connectivity (4G/5G) is essential for their proper functioning.

    Once your order and site readiness are confirmed, our installation team typically completes setup within 3–5 working days.
    You’ll also receive a quick demo on operation, maintenance, and safety best practices.

    For distribution or partnership opportunities, write to us at partners@digichai.in
    For general or corporate inquiries, reach out via info@digichai.in or call 1800 833 2488 .

    Because we blend technology, taste, and trust.
    With UPI-enabled smart vending, premium in-house premixes, and nationwide after-sales support, Digichai delivers a complete beverage solution — designed, made, and serviced in India.

    Contact Us

    We’d Love to Hear From You

    Whether you’re looking for a demo, partnership, or customer support — our team is always ready to assist.

    Corporate Office:


    Quick Brew Systems
    Office No. 709, Purvanchal Capital Tower, Vijaipur Colony, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
    India

    Mail:

    sales@digichai.in
    support@digichai.in
    partners@digichai.in

    Phone:

    Call us

    +91 000

    Toll free

    1800 833 2488